edelkrone®

Extended

Lifetime Protection

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Free Protection

Extended Protection

Eligibility

Only available for full-price purchases

Available regardless of purchase price

Shipping Security

Coverage ends at delivery. Lost or damaged items require a carrier claim, often causing delays. If damage is discovered after acceptance, the customer bears the responsibility.

Full peace of mind—immediate replacement for lost or damaged items, whether detected before or after delivery. No claims, no delays—we take care of everything.

Coverage Value

50% of the value of the product (parts only)

100% of the value of the product. (parts and brand new product)

Money-Back Guarantee

30 days to return if not satisfied

90 days extended return window, giving extra time to test and ensure complete satisfaction

Product Damage Coverage

Covers non-moving parts only

Comprehensive coverage, including accidental damage from user error, for moving, non-moving, and electronic components

Lost Parts Covegare

Not included, requiring additional purchases for missing or misplaced items

Included, covering lost or misplaced parts like adjustment knobs, screws, slider belts, connection cables, lens gears, and more

Return of a non-defective product

Shipping fee is deducted from the orders refund.

Full refund, no deductions

Launch of a New Version of the Product

No discount on new product versions

Extra 20% discount on upgrades, letting you save when newer product versions are announced